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Installation of New Water Service Connection

    Installation of New Water Service Connection is the tapping of water main and the laying of pipes from the main to the curb line or outside of property line immediately after the mainline and setting of the water meter.
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Pier II, Allen Avenue Ext, Brgy. 04, Catbalogan City, Samar Philippines
(055) 544-2576
catbaloganwd@gmail.com
SERVICES
Office or Division:
CWD Office Front Desk - Commercial Division
Classification:
Highly Technical
Type of Transaction:
G2C - Government to Citizen
Who may avail:
Applicants who have paid the installation fee
CHECKLIST OF REQUIREMENTS
WHERE TO SECURE
None

CLIENT STEPS
AGENCY ACTIONS
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE

  1. Preparation of Service Request

20 mins
Customer Services Assistant
Commercial Division

  1. Approval of Service Request


2 hours
Division Managers
General Manager
Wait for schedule


1-10 days *
Engineering Division
  1. Preparation of Requisition and Issuance Slip, Gate Pass

30 mins
Engineering Division


  1. Assign, Record to logbook & Dispatch plumber

30 mins
Sewerage Maintenance Foreman
Engineering Division

  1. Approval of Requisition and Issuance Slip
  2. Approval of Gate Pass

30 mins

30 mins
Supervising Engineer A
Engineering Division
General Manager
Division Manager
Admin Division


  1. Issuance of Materials and tools needed

30 mins
Property Officer
Administrative Division

  1. Installation of Service Connection

4 hours
Water Sewerage Maintenance Man
Engineering Division
Check proper installation, sign accomplished Form SR 004: Service Request for Installation of NWSC
  1. Inform customer

5 mins

TOTAL
1 day,
1 hour &
5 mins
Note: 1-10 days * waiting time depending on the number of applicants (First-Come-First-Serve Basis)